Takaful Administration Assistant – KZN

CORE PURPOSE OF THE JOB To provide comprehensive administrative support to brokers within the respective Regions, ensuring efficient processing and management of Takaful policies, enhancing service delivery, and supporting overall business objectives. Job Description CORE PURPOSE OF THE JOB To provide comprehensive administrative support to brokers within the respective Regions, ensuring efficient processing and management of Takaful policies, enhancing service delivery, and supporting overall business objectives.   MAIN FUNCTIONS OF THE JOB Policy Administration                                                                                                                                                                                                                                                            Captures the Takaful policy applications, renewals, and amendments accurately and efficiently to ensure service level agreements (SLAs) are met. Verifies and validates policy documentation to ensure compliance with regulatory and internal standards. Maintains up-to-date policy records in the system, ensuring data integrity and confidentiality. Ensures that clients are onboarded on the iMAL system. Follows up on FICA requirements if applicable. Follows up with the client on outstanding information and pending…