Retail Field trainer

Sasol is a global integrated chemicals and energy company with a 75-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do. Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.Job Requisition ID 13308Closing Date 16 October 2026 OME MSA: Energy Marketing & SalesLocation Durban Purpose of Job Train, coach and develop Forecourt, Carwash, Bakery, Back office  and C-store site staff reporting to the Franchisee/Site Manager. Facilitate theoretical Sasol Convenience Centre course material and practical training to site staff and assess their knowledge base. Drive optimal customer service to ensure maximum profit for both franchisees and Sasol. Enforce compliance to Sasol brand and operating standards.Key Accountabilities Retail sites visits planning and scheduling Draw up and submit a two weekly site visit schedule containing a logical and realistic site visit plan using the recommended  platforms Training, Coaching and developing site staff Develop, evaluate and update Retail site training material. Ensure successful implementation of retail programs and initiatives.Theoretical and Practical assessment of site staff performance and recommend corrective action where required. Present Classroom training Facilitate Retail site Training programs and assess compliance. Handholding during new site openings Provide handholding support during site opening and ensure smooth handover to franchisees. Efficient opening of new sites with error-free execution of tasks during site opening. Site staff assessment. Assess site staff (ongoing) in the execution of their work and take corrective/remedial action to ensure that staff behaviour reflect compliance. E-learning Training Completion Ensure that applicable sites complete online mandatory training programs. Provide support to sites having challenges with access to the online training platform Customer Service and Stakeholder Management Implement initiatives to maintain or improve customer service results. Provide support to  Retail Account Managers  and Regional Franchise Managers and their responsibilities to meet demands of the  retail network. Work…