Funeral Services Administrator & Family Liaison

Funeral Services Administrator & Family Liaison Mossel Bay, WC Market Related Salary   A professional aquamation facility is looking for an experienced Funeral Services Administrator & Family Liaison to manage administration, case documentation, scheduling and communication with families, funeral service providers and other relevant parties.   This is a detail-critical administrative position. The successful candidate will be responsible for ensuring that each case is accurately documented, correctly identified and professionally coordinated from initial instruction through to final handover.   South African funeral-sector administration around aquamation includes capturing identity and release information, maintaining mortuary registers, processing aquamation documentation, updating case files and cross-checking identification information.   Requirements Grade 12 / Matric essential Previous administration experience essential Previous experience within funeral services, healthcare, medical administration, legal administration or another documentation-sensitive environment highly advantageous Strong computer literacy including Microsoft Word, Excel, Outlook and electronic filing systems Excellent data capturing and record-keeping abilities Experience managing confidential client information and documentation Strong understanding of document control and the importance of accurate identification records Ability to coordinate appointments, collections, transfers and service schedules Excellent telephone and email communication skills Professional experience dealing directly with clients or families Able to communicate calmly and sensitively with grieving families Strong numerical and…