Collections Consultant- Durban and Gauteng- Engage grade 3

Experienced collections call centre agents required. Will be required to work from home. Based in Durban or Gauteng. Laptop and wifi will be provided Ambitious achievers – driven, hungry for higher earnings, and ready to break free from restrictions!!!!! Job Description Contact customers via phone to collect overdue payments Work with customers to negotiate payment plans and resolve payment issues Use communication skills to build rapport with customers and encourage payment Document all communication with customers in a clear and concise manner Meet daily, weekly, and monthly collection targets to earn commission Work independently, while staying in touch with team leader or manager Follow up on payment promises and commitments made by customers Escalate difficult collection cases to the appropriate team leader or…