Administrator: Dealer Warranty (VW Vereeniging PC)

Job DescriptionAbout the Role As an Administrator for Dealer Warranty at VW Vereeniging PC, you will play a crucial role in managing warranty claims and ensuring compliance with company and manufacturer policies. You will be responsible for facilitating claims processing, handling queries, and providing excellent support to our dealers and customers, maintaining a strong focus on efficiency and accuracy. Key Responsibilities – Administer warranty claims for vehicles, ensuring adherence to manufacturer policies and guidelines. – Review and validate warranty submissions from dealers, ensuring all necessary documentation is provided. – Communicate effectively with dealers to clarify claim details, resolve discrepancies, and facilitate timely resolutions. – Maintain accurate records of all warranty transactions and ensure all data is captured in the warranty management system. – Process warranty reimbursements and oversee the financial aspects of warranty claims, including reporting on claim trends. – Collaborate with technical teams to interpret warranty data and assist in addressing recurring issues with specific vehicle models. – Provide training and support to dealership staff regarding warranty processes and system usage. – Assist in the…