Legal Internship (x4 posts)

Reference NumberOPFA/LI/2026/01 DescriptionThe Legal Intern is responsible for attending to pension fund complaints lodged in terms of the Pension Funds Act, 24 of 1956. The incumbent will assist with the lodgement of complaints, draft and send correspondence to parties, engage in the investigation of complaints, and draft determinations in terms of the workflow. The role further requires the incumbent to manage all administrative aspects of complaint files, maintain accurate records, and submit weekly and monthly statistics to the team leader. Responsibilities: Attend to walk in complaints in lodging new complaints.Draft and send initial letters to the parties.Draft and send reply/follow-up letters.Ensure documents are sent to the correct parties.Receive responses and replies as well as saving them on Software system (Respond).Engage and Investigation of complaints as well as drafting of determinations in terms of the workflow.Engage with parties to a complaint in relation to the administrative aspects of the file/investigation.Prepare draft letters based on research and direction given by the team…